{"id":2022,"date":"2025-04-01T10:58:50","date_gmt":"2025-04-01T10:58:50","guid":{"rendered":"https:\/\/bubblz.ai\/?post_type=support&#038;p=2022"},"modified":"2025-04-01T13:22:34","modified_gmt":"2025-04-01T13:22:34","slug":"fehlendes-abonnement-was-tun","status":"publish","type":"support","link":"http:\/\/44.218.186.174\/de\/support\/missing-subscription-what-to-do\/","title":{"rendered":"Fehlendes Abonnement - Was ist zu tun?"},"content":{"rendered":"<p>Wenn du das Pop-up-Fenster \"Fehlendes Abonnement\" siehst, bedeutet das, dass unser System kein aktives Abonnement mit deinem Bubblz-Konto verkn\u00fcpft hat.<\/p>\n<p>Das kann passieren, wenn du mehr als ein Bubblz-Konto erstellt hast und das Abonnement mit dem anderen Konto verkn\u00fcpft ist.<\/p>\n<h3>Wie es funktioniert<\/h3>\n<p>Wenn du das Pop-up-Fenster \"Fehlendes Abonnement\" siehst und auf <strong>Kauf wiederherstellen<\/strong>Bubblz pr\u00fcft den App Store (Apple oder Google Play), um dein Abonnement zu \u00fcberpr\u00fcfen. Wenn der Store ein aktives Abonnement best\u00e4tigt, wird dein Zugang wiederhergestellt. Wenn der Store keine Aufzeichnungen \u00fcber dein Abonnement hat, wird die Wiederherstellung nicht erfolgreich sein.<\/p>\n<h3>Was als n\u00e4chstes zu tun ist<\/h3>\n<p><strong>Versuch, den Kauf wiederherzustellen<\/strong><\/p>\n<p>Tippen Sie auf die <strong>Kauf wiederherstellen<\/strong> Taste, um zu sehen, ob dein aktives Abonnement erneut \u00fcberpr\u00fcft werden kann.<\/p>\n<p><strong>Immer noch kein Gl\u00fcck?<\/strong><\/p>\n<p>Wenn die Wiederherstellung nicht erfolgreich ist, konnte der App Store kein aktives Abonnement f\u00fcr dein Konto finden. Nur App Store-Konten mit einem g\u00fcltigen, aktiven Abonnement k\u00f6nnen den Zugang wiederherstellen. Vergewissere dich, dass du mit dem App-Store-Konto angemeldet bist, mit dem du urspr\u00fcnglich den Kauf get\u00e4tigt hast.<\/p>\n<p><strong>Hinweis:<\/strong> Unsere Nutzungsbedingungen erlauben nur ein Bubblz-Benutzerkonto pro Abonnement. Wenn du versuchst, ein Bubblz-Benutzerkonto zu verwenden, das auf dem Ger\u00e4t eines anderen Nutzers erstellt wurde, behalten wir uns das Recht vor, alle zugeh\u00f6rigen Bubblz-Konten zu deaktivieren, weil sie gegen unsere Nutzungsbedingungen versto\u00dfen.<\/p>\n<h3>Brauchst du Hilfe?<\/h3>\n<p>Wenn du glaubst, dass dies ein Fehler ist, bitte <a href=\"https:\/\/bubblz.zohodesk.com\/portal\/en\/newticket\" target=\"_blank\" rel=\"noopener\">Kontaktiere unser Support-Team<\/a>. Vergewissere dich, dass du das tust:<\/p>\n<ul>\n<li>Die mit deinem Bubblz-Konto verkn\u00fcpfte E-Mail-Adresse (<strong>erforderlich<\/strong>)<\/li>\n<li>Zus\u00e4tzliche Details, die uns bei der Fehlersuche helfen k\u00f6nnten<\/li>\n<\/ul>\n<p>Wir sind f\u00fcr dich da und arbeiten mit dir zusammen, um die Dinge zu regeln, damit du Bubblz weiterhin genie\u00dfen kannst.<\/p>","protected":false},"featured_media":0,"template":"","categories":[14],"tags":[],"class_list":["post-2022","support","type-support","status-publish","hentry","category-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Missing Subscription \u2013 What to Do &#8211; Bubblz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bubblz.ai\/zh\/\u652f\u63f4\/\u907a\u5931\u8a02\u95b1\u5982\u4f55\u8655\u7406\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Missing Subscription \u2013 What to Do &#8211; Bubblz\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re seeing the Missing Subscription popup, it means our system does not have a record of\u00a0 an active subscription linked to your Bubblz account. 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